A Knowledge Transfer Partnership project improved data gathering, performance monitoring and service management for NHS Middlesbrough and NHS Redcar and Cleveland, enhancing local Quality and Outcome Frameworks.


  • Data systems have been implemented to progress performance monitoring, inform strategic planning and enhance clinical engagement
  • Improved IT infrastructure is feeding service data into clinical systems to enhance local Quality and Outcome Frameworks
  • Access to robust and reliable data have made NHS bodies better able to commission and deliver services
  • £216,000 in funding has been attracted through enhanced use of information and intelligence.

"The KTP was an original experience which enabled us to enhance the development and implementation of innovative best practice in health improvement services. This has contributed to preparing us for today's market and has now become a core function within mainstream services." (Sue Perkin, Head of Health Improvement, NHS Middlesbrough and NHS Redcar and Cleveland)

About the research

Vast quantities of data are generated within the NHS, and it is important that systems are in place to analyse, communicate and share data in order to target resources, drive initiatives and improve services. In this Knowledge Transfer Partnership (KTP), the University of Durham worked with NHS Middlesbrough and NHS Redcar and Cleveland to increase data provision and improve primary data collection. The NHS Trusts provide primary and community health services for over 280,000 people in the local area.

The collaboration has proved successful, delivering improved information and intelligence provision within the Tees-wide Public Health Directorate. Across the region there is increased use of a wider range of information and intelligence resources and tools.

Mechanisms are now in place to support the performance monitoring and management of services, and data are available to ensure that services are commissioned and procured on the basis of need and evidence.